As the
only reference that provides vital information in a concise and
easy-to-use format, Benchmarking Best Practices in
Maintenance Management will provide users with all the
necessary tools to be successful in benchmarking maintenance
management. As a revision of the author's previously successful
resource, World Class Maintenance Management, it presents a
logical, step-by-step methodology that will enable a company to
conduct a cost-effective benchmarking effort. It presents an
overview of the benchmarking process, a self analysis, and a
database of the results of more than 100 companies that have used
the analysis.
This
is an excellent reference manual. I believe it should be in the
hands of every manager, engineer, and supervisor in the maintenance
field. --James A. Collier, University of Arkansas